Find and select “Google Play Store” from the list. Next, tap “Apps & notifications.” For older Android versions, your option may appear as “App management.”. You can also open the app drawer and tap “Settings” directly. If the issue still persists, try remove and add your Google Account on your device. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set. To turn the phone back on, press and hold the Sleep/Wake button until you see the realme logo. Drag the power icon down to turn off the phone. Press and hold the Sleep/Wake button until the Slide down to power off message appears. If the problem still persists after you clear cache from the Play Store, restart your device and check it again. This gives the app a fresh startup and can help to fix the issues. Instead of Google Play Store, search "Download Manager" and "Google Services Framework". Note: You can also use the same settings above to clear cache and data (It's highly recommended to create a backup before clearing the data). If you don't have access to Wi-Fi, make sure you have a strong mobile data connection. It's best, if you can connect to a Wi-Fi network. Please check if you have a strong Wi-Fi or mobile data connection.įirst, make sure you have a strong internet connection. Try the steps below to fix problems with Google Play.ġ. What to do if Google Play Store app won't open or load, or crashes after it open. Downloads & app updates get stuck and won't finish. The Google Play Store app won't open or load, or crashes after it opens.Ĥ. You are not able to download music, movies, TV shows, or other content from Google Play.ģ. You are not able to download or install apps or games from the Google Play Store.Ģ. 
Try the steps below to fix problems with Google Play, it may help if:ġ. Learn about what to do if the Play Store won't open, load or unable download apps.Īpplicable for realme UI Versions.
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